FAQs

Frequently Asked Questions

We get these questions a lot. Here are our best answers...

We offer a no-questions-asked 30-day return policy on all of our products except special or customized orders. If for any reason you are not completely satisfied with your purchase, simply return it to us for a full refund. The jewelry must be in its original condition and accompanied by the original receipt, appraisal, and any accompanying materials.

We offer several benefits over retail jewelry stores. First, we specialize in custom design for a truly unique creation. Second, we have dedicated jewelry consultants who will work with you one-on-one to ensure your satisfaction. Third, we guarantee at or below wholesale pricing, so you can be confident that you’re getting the best deal possible.

We use our Triple S – Savvy Shopper System to ensure that our clients get the best price possible for their unique piece of jewelry. We have developed relationships with trusted sources in the industry to ensure that we’re able to offer at or below wholesale pricing. Plus, we offer a money-back guarantee, so you can be confident that you’re getting a great deal. Take it to a local jeweler & verify it is what we say it is.

We completely understand your concerns. That’s why we have developed a system that ensures our clients are comfortable and confident throughout the entire purchasing process. We will work with you one-on-one, provide detailed information about the piece you’re interested in, and answer any questions you may have. Plus, we offer a money-back guarantee to ensure your peace of mind.

We offer a money-back guarantee to ensure your satisfaction. If you’re not completely happy with your purchase, just let us know and we’ll work with you to make it right.

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